Due to planned maintenance, services such as Guest Payments, Agent Access and Policyholder Access will be unavailable from 8 - 10 p.m. CT on Thursday, September 18th, 2025. We apologize for any inconvenience.
"Pump Up the Volume" with EMC
Like turning up the dial on a great playlist, our new Pump Up the Volume webinar series is all about amplifying what matters: Helping you write more business, fine-tune your strategies, and cut through the clutter with actionable insights.
In each 45-minute session, you’ll gain real-world knowledge on appetite, industry trends, coverage strategies, and tools that empower you to write with confidence. You’ll hear directly from EMC experts and trusted loss control partners—and walk away with practical tips you can put to work right away. And if you have questions? We’ll leave plenty of time to answer those too.
Ready to turn it up? Check out our 2025 sessions and register for the series today!
Register
Revealing our Countrywide Appetite
Our countrywide appetite is now available as a sleek, searchable online tool that delivers the comprehensive appetite details you need in the blink of an eye. This online version is ready and accessible on Agent Access via Quick Finds (login required).
Access Countrywide Appetite
New commercial business highlights
As EMC strives to be your carrier of choice, we want to provide you with a sample of accounts the Valley Forge Office is actively pursuing and writing.
Featured program: EMC breweries insurance
We're here to make selling EMC's breweries and wineries insurance simple. With the agent toolkit, you can quickly access program details, download brochures, and order materials—all at no cost. Plus, we offer brewery-specific loss control resources to help your customers reduce risks, including access to JAS Monitoring Systems at an exclusive 25% discount for EMC policyholders.
Breweries and wineries toolkit
Featured program: EMC contractors insurance
We actively write policies for over 50 classes of contractors and construction businesses—from general contractors to electricians and excavators—offering plenty of opportunities to grow together. Check out the contractors insurance agent toolkit for marketing resources, including the construction and contractors guide. This guide offers a detailed class-by-class breakdown of our appetite, eligibility criteria, and program guidelines.
Contractors toolkit
Tap into our vendor network
Explore our network of trusted vendors offering complimentary or discounted loss control services designed to help your customers stay ahead of risks and keep their business running smoothly.
Vendor ecosystem
Valley Forge Office contacts
Because we're nearby, we're familiar with Valley Forge's business climate, economy, and insurance laws. Your local office representatives are ready to provide assistance with claims, underwriting, marketing, and loss control.
General contact info
| Serving Delaware, Maryland, New Jersey, Pennsylvania | Office closings and holiday schedule |
Hours: | |
| 8:00 a.m.-4:30 p.m. (ET), Monday-Friday | |
Phone numbers: | Street address: |
| 610-427-6200 800-362-3620 (toll-free) | 1220 Broadcasting Road, Suite 200 Wyomissing, PA 19610 |
Email: | Mailing address: |
| General: valleyforge@emcins.com Claims: valleyforge.claims@emcins.com | EMC Insurance Attention: (insert name or department) PO Box 712 Des Moines, IA 50306-0712 |
Fax numbers: | |
| Claims: 888-992-0216 |
Valley Forge Office news
Valley Forge Office News
The Valley Forge office connected with agency partners in Baltimore, Maryland and Mt. Laurel, New Jersey this spring. Our EMC team shared products and services at Topgolf events and had fun playing golf together. Thank you to all who came out for a fun and informative day!
Your guide to smoother work injury care
When workplace injuries happen, EMC is here to help every step of the way. Our Work Injury Care Solutions make managing workers’ compensation claims simpler and keeps the process running smoothly for everyone involved.
Here’s how we support you:
- EMC OnCall Nurse:
- Return to Work Program:
- Select Provider Program:
- Post-offer prework screenings:
- Wellness programs:
- Substance-free workplace:
Want more details? Check out the Work Injury Care Solutions and Writing Workers' Compensation fliers for helpful tips. If you have questions or want to collaborate, reach out to us at WorkInjuryCareSolutions@emcins.com.
Self-registration now live on Commercial Policyholder Access
We’re excited to announce a new feature on our Commercial Policyholder Access portal that will improve our customer experience: Self-registration for policyholders. This new process is more user-friendly and less time-consuming for both our customers and you!
New, simpler process
Policyholders can now take the lead in registering for the portal by visiting EMCInsurance.com. They’ll select Login, then Commercial Insurance Policyholder from the drop-down menu. From there, they'll click on New User Administrator Registration and simply enter their account number, ZIP code, and agent code (found at the top of their Common Declarations page). The administrator has the option to add up to two additional admins if desired, and unlimited users. When users are added, they will get an email with their login information and a temporary password.
This change is more than just a procedural update—it's convenient for policyholders and easier for you. By reducing the administrative steps required for registration, we’re removing barriers to signing up and freeing up your time to focus on other tasks. But don’t worry: if you enjoy providing white glove service to your customers, you’ll still have the option to send them an email invitation to initiate the process.
What’s in it for policyholders?
Once registered, policyholders can access a range of features, including policy documents, claims, billing details, and loss control resources. They can also opt for paperless billing and policy documents, which is not only eco-friendly but ensures they get their information promptly. Plus, starting Oct. 1, insured copies of policy transactions will be available electronically through Agent Access, reducing waste and improving efficiency.
Need help?
If your customers need assistance with registration, the EMC IT service desk is ready to help. They can be reached at 877-249-0581 or via email at itsupport@emcins.com.
New hires & promotions
Denis Newell, Underwriting Intern
Denis has joined the Valley Forge team as an Underwriting Intern for the summer of 2025. He is a Risk Management and Insurance major studying at The Fox School of Business at Temple University. In his free time, Denis enjoys playing his guitar, golf, photography and reading.
Ryan Lucas, Underwriter I
Ryan is a recent graduate of Temple University, where he earned a degree in Risk Management and Insurance. During his time at Temple, he interned with EMC Insurance as an underwriting intern in the summer of 2024. Following his internship, he joined EMC full-time as an UW I in May 2025. Outside of work, Ryan enjoys watching sports and playing golf.
Christina Haggerty, Underwriter II
Tina joined the Underwriting team at the Valley Forge Office in April 2025 as an Underwriter II in the Surety division. Tina has over 25 years of experience in Surety and has previously worked on the agency side with four different agencies handling both contract and commercial surety. Tina enjoys spending time with her family and friends, watching professional football and hockey, and traveling to her vacation home in Myrtle Beach.
Tim Kinney, Underwriting Associate
Tim joined the Underwriting team at the Valley Forge Office in March 2025 as an Underwriting Associate. Tim is a graduate of East Stroudsburg University with a bachelor's degree in Business Management. He enjoys spending time with family, playing golf with friends, and watching his younger brother play collegiate football.
Hear from an EMC agent
"I've had great success placing clients into EMC's Contractors Insurance Program. EMC's industry expertise and coverage offerings, such as blanket additional insured and waiver of subrogation, allows us to meet or exceed the insured's contractual obligations."
MATTHEW D'ARCY
— Cross Insurance
Additional Resources For You
Manufacturing toolkit
EMC News
Loss Control Insights
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