Due to planned maintenance, services such as Guest Payments, Agent Access and Policyholder Access will be unavailable from 8:00 - 10:00 p.m. CT on Friday, May 15th, 2026. We apologize for any inconvenience.

Office Hours

In addition to providing information on the business hours for our various offices, this page is also designed to inform EMC and EMC National Life (EMCNL) team members of any information that is of immediate importance such as office closings due to weather or disaster emergencies.

Office	Business Hours
Corporate Office*	M-F 9:00 AM to 4:30 PM Central Time Zone
EMCNL (Life Co.)	M-F 8:00 AM to 4:30 PM Central Time Zone
Birmingham	M-F 8:00 AM to 4:30 PM Central Time Zone
Charlotte	M-F 8:00 AM to 4:30 PM Eastern Time Zone
Chicago	M-F 8:00 AM to 4:00 PM Central Time Zone
Cincinnati	M-F 8:00 AM to 4:30 PM Eastern Time Zone
Dallas	M-F 8:00 AM to 4:30 PM Central Time Zone
Denver	M-F 7:30 AM to 4:00 PM Mountain Time Zone
Des Moines	M-F 8:00 AM to 4:30 PM Central Time Zone
Jackson	M-F 8:00 AM to 4:30 PM Central Time Zone
Kansas City	M-F 8:00 AM to 4:30 PM Central Time Zone
Lansing	M-F 8:00 AM to 4:30 PM Eastern Time Zone
Milwaukee	M-F 8:00 AM to 4:30 PM Central Time Zone
Minneapolis	M-F 8:00 AM to 4:30 PM Central Time Zone
Northwest	M-F 8:00 AM to 4:30 PM Mountain Time Zone
Omaha	M-F 8:00 AM to 4:30 PM Central Time Zone
Phoenix	M-F 8:00 AM to 4:30 PM Arizona Time Zone
Providence	M-F 8:00 AM to 4:30 PM Eastern Time Zone
Valley Forge	M-F 8:00 AM to 4:30 PM Eastern Time Zone
Wichita	M-F 8:00 AM to 4:30 AM Mountain Time Zone

*Includes Corporate Office, EMC Reinsurance and EMC Risk Services.

2026 Holidays

Holiday	Date Recognized
New Year's	Thursday, Jan. 1
Martin Luther King Jr. Day	Monday, Jan. 19
Memorial Day	Monday, May 25
Independence Day (Observed)	Friday, July 3
Labor Day	Monday, Sept. 7
Thanksgiving	Thursday and Friday, Nov. 26-27
Christmas	Thursday and Friday, Dec. 24-25