"Pump Up the Volume" with EMC
Like turning up the dial on a great playlist, our new Pump Up the Volume webinar series is all about amplifying what matters: Helping you write more business, fine-tune your strategies, and cut through the clutter with actionable insights.
In each 45-minute session, you’ll gain real-world knowledge on appetite, industry trends, coverage strategies, and tools that empower you to write with confidence. You’ll hear directly from EMC experts and trusted loss control partners—and walk away with practical tips you can put to work right away. And if you have questions? We’ll leave plenty of time to answer those too.
Ready to turn it up? Check out our 2025 sessions and register for the series today!
Register
Revealing our Countrywide Appetite
Our countrywide appetite is now available as a sleek, searchable online tool that delivers the comprehensive appetite details you need in the blink of an eye. This online version is ready and accessible on Agent Access via Quick Finds (login required).
Access Countrywide Appetite
New Commercial Business Highlights
As EMC strives to be your carrier of choice, we want to provide you with a sample of accounts the Providence Office is actively pursuing and writing.
Featured program: EMC breweries insurance
We're here to make selling EMC's breweries and wineries insurance simple. With the agent toolkit, you can quickly access program details, download brochures, and order materials—all at no cost. Plus, we offer brewery-specific loss control resources to help your customers reduce risks, including access to JAS Monitoring Systems at an exclusive 25% discount for EMC policyholders.
Breweries and wineries toolkit
Featured program: EMC contractors insurance
We actively write policies for over 50 classes of contractors and construction businesses—from general contractors to electricians and excavators—offering plenty of opportunities to grow together. Check out the contractors insurance agent toolkit for marketing resources, including the construction and contractors guide. This guide offers a detailed class-by-class breakdown of our appetite, eligibility criteria, and program guidelines.
Contractors toolkit
Tap into our vendor network
Explore our network of trusted vendors offering complimentary or discounted loss control services designed to help your customers stay ahead of risks and keep their business running smoothly.
Vendor ecosystem
Providence Office contacts
Because we're located near you, we're familiar with your area's business climate, economy and insurance laws. Your local office representatives are ready to provide assistance with claims, underwriting, marketing and loss control.
General Contact Info
| Serving Connecticut, Massachusetts, New Hampshire, Rhode Island | Office Closings and Holiday Schedule |
Hours: | |
| 8:00 a.m.-4:30 p.m. (CT), Monday-Friday | |
Phone Numbers: | Street Address: |
| 401-244-1800 800-556-7010 (toll-free) 888-EMC-CALL (888-362-2255) — 24-Hour Claim Line | 4000 Chapel View Blvd. Suite 220 Cranston RI 02920 |
Email: | Mailing Address: |
| General: providence@emcins.com Claims: providence.claims@emcins.com | EMC Insurance Attention: (insert name or department) PO Box 712 Des Moines, IA 50306-0712 |
Fax Numbers: | |
| Underwriting: 888-992-6211 Claims: 888-992-6212 Administrative: 888-992-6213 |
Providence Office news
Welcome Josh Manmiller, Regional Vice President for the Northeast region
We are pleased to announce that Josh Manmiller has been appointed as the Regional Vice President of the Northeast region, covering Delaware, Maryland, New Jersey, Pennsylvania, Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont.
Josh joined EMC as Vice President of the Valley Forge office in December 2022 and now serves as Regional Vice President of the Northeast region which includes EMC offices located in Wyomissing, Pennsylvania and Cranston, Rhode Island.
Before joining EMC, Josh worked in claims, commercial underwriting, and marketing, with his last position being Vice President of Marketing at another carrier, focused on the profitable development of the agency distribution system and commercial lines book of business.
Josh is passionate about creating and nurturing high-performing cultures and supporting the team to deliver exceptional service and expertise to clients. He lives in Lancaster, PA with his wife and two sons. Josh loves to spend time with family and friends, having memorable travel experiences, volunteering with local non-profits, coaching his son's baseball teams, and enjoying everything the great outdoors has to offer
Please join us in welcoming Josh Manmiller to his new role. We wish him success in his new endeavors as he helps build lasting agency relationships and profitability in the EMC Northeast Region.
Your guide to smoother work injury care
When workplace injuries happen, EMC is here to help every step of the way. Our Work Injury Care Solutions make managing workers’ compensation claims simpler and keeps the process running smoothly for everyone involved.
Here’s how we support you:
- EMC OnCall Nurse:
- Return to Work Program:
- Select Provider Program:
- Post-offer prework screenings:
- Wellness programs:
- Substance-free workplace:
Want more details? Check out the Work Injury Care Solutions and Writing Workers' Compensation fliers for helpful tips. If you have questions or want to collaborate, reach out to us at WorkInjuryCareSolutions@emcins.com.
Self-registration now live
on Commercial Policyholder Access
We’re excited to announce a new feature on our Commercial Policyholder Access portal that will improve our customer experience: Self-registration for policyholders! This new process is more user-friendly and less time-consuming for both our customers and you!
New, easy process
Policyholders can now take the lead in registering for the portal by visiting EMCInsurance.com. They’ll select Login, then Commercial Insurance Policyholder from the drop-down menu. From there, they'll click on New User Administrator Registration and simply enter their account number, ZIP code, and agent code (found at the top of their Common Declarations page). The administrator has the option to add up to two additional admins if desired and unlimited users. When users are added, they will get an email with their login information and a temporary password.
This change is more than just a procedural update—it's convenient for policyholders and easier for you. By reducing the administrative steps required for registration, we’re removing barriers to signing up and freeing up your time to focus on other tasks. But don’t worry: if you enjoy providing a white glove service to your customers, you’ll still have the option to send them an email invitation to initiate the process.
What’s in it for policyholders?
Once registered, policyholders can access a range of features, including policy documents, claims, billing details, and loss control resources. They can also opt for paperless billing and policy documents, which is not only eco-friendly but ensures they get their information promptly. Plus, starting Oct. 1, insured copies of policy transactions will be available electronically through Agent Access, reducing waste and improving efficiency.
Need help?
If your customers need assistance with registration, the EMC IT Service Desk is ready to help. They can be reached at 877-249-0581 or via email at itsupport@emcins.com.
New hires & promotions
Adam Danielson, Senior Loss Control Specialist
We are happy to announce that Adam Danielson joined the Northeast Region Loss Control Department on April 28, 2025, as a Senior Loss Control Specialist.
Adam is a graduate of Keene State College, where he earned a Bachelor of Science degree in Occupational Safety and Health. He brings with him 14 years of invaluable safety experience from his prior roles at Ametek and HP Hood Ice Cream. Additionally, Adam holds industry certificates in OSHA 30-Construction and HOT Haz Waste Shipping Certification, and he is an active member of the American Society of Safety Engineers.
Residing in Cheshire, CT, Adam enjoys a full and vibrant life with his wife and two children. His hobbies and community involvement include raising chickens, coaching Special Olympics and youth lacrosse, and holding a Blue Belt in Brazilian Jiu-Jitsu. He continues to play Rugby and is a former player at Keene State.
Please join us in welcoming Adam Danielson to our team and wishing him a great success in his new role!
Nicole Latti, Commercial Lines Underwriter III
We are absolutely thrilled to announce that Nicole Latti joined our EMC Northeast Region Providence office on April 28, 2025, located in Cranston, Rhode Island as a Commercial Lines Underwriter III. Nicole's arrival has been eagerly anticipated, and we are confident that she will bring a fresh wave of energy and expertise to our team.
Nicole's impressive career began at Harleysville, she then spent over seven years at Vermont Mutual, where she earned her CPCU, ARM, and AU designations. Her wealth of experience and dedication to excellence make her a valuable addition to our team.
Please join us in extending a warm welcome to Nicole as she embarks on this exciting new chapter with us. We look forward to the innovative ideas and contributions she will bring to our team.
Hear from an EMC agent
"I've had great success placing clients into EMC's Contractors Insurance Program. EMC's industry expertise and coverage offerings, such as blanket additional insured and waiver of subrogation, allows us to meet or exceed the insured's contractual obligations."
MATTHEW D'ARCY
— Cross Insurance
Additional Resources For You
Manufacturing toolkit
EMC News
Loss Control Insights
Agent Access Brochure Ordering