"Pump Up the Volume" with EMC
Like turning up the dial on a great playlist, our new Pump Up the Volume webinar series is all about amplifying what matters: Helping you write more business, fine-tune your strategies, and cut through the clutter with actionable insights.
In each 45-minute session, you’ll gain real-world knowledge on appetite, industry trends, coverage strategies, and tools that empower you to write with confidence. You’ll hear directly from EMC experts and trusted loss control partners—and walk away with practical tips you can put to work right away. And if you have questions? We’ll leave plenty of time to answer those too.
Ready to turn it up? Check out our 2025 sessions and register for the series today!
Register
Revealing our Countrywide Appetite
Our countrywide appetite is now available as a sleek, searchable online tool that delivers the comprehensive appetite details you need in the blink of an eye. This online version is ready and accessible on Agent Access via Quick Finds (login required).
Access Countrywide Appetite
New Commercial Business Highlights
As EMC strives to be your carrier of choice, we want to provide you with a sample of accounts the Phoenix Office is actively pursuing and writing.
Featured program: EMC breweries insurance
We're here to make selling EMC's breweries and wineries insurance simple. With the agent toolkit, you can quickly access program details, download brochures, and order materials—all at no cost. Plus, we offer brewery-specific loss control resources to help your customers reduce risks, including access to JAS Monitoring Systems at an exclusive 25% discount for EMC policyholders.
Breweries and wineries toolkit
Featured program: EMC contractors insurance
We actively write policies for over 50 classes of contractors and construction businesses—from general contractors to electricians and excavators—offering plenty of opportunities to grow together. Check out the contractors insurance agent toolkit for marketing resources, including the construction and contractors guide. This guide offers a detailed class-by-class breakdown of our appetite, eligibility criteria, and program guidelines.
Contractors toolkit
Tap into our vendor network
Explore our network of trusted vendors offering complimentary or discounted loss control services designed to help your customers stay ahead of risks and keep their business running smoothly.
Vendor ecosystem
Phoenix Office contacts
Because we're located near you, we're familiar with your area's business climate, economy and insurance laws. Your local office representatives are ready to provide assistance with claims, underwriting, marketing and loss control.
General Contact Info
| Serving Arizona, California, Nevada, New Mexico | Office Closings and Holiday Schedule |
Hours: | |
| 7:30 a.m.-4:30 p.m. (MT), Monday-Friday | |
Phone Numbers: | Street Address: |
| 623-760-1500 800-432-8422 (toll-free) | 16150 N. Arrowhead Fountain Center Drive Suite 350 Peoria, AZ 85382 |
Email: | Mailing Address: |
| General: phoenix@emcins.com Claims: phoenix.claims@emcins.com | EMC Insurance Attention: (insert name or department) PO Box 712 Des Moines, IA 50306-0712 |
Fax Numbers: | |
| General: 888-992-6208 Bonds: 888-992-6204 Executive: 888-992-6205 Underwriting: 888-992-6206 Claims: 888-992-6207 |
Phoenix Office news
Your guide to smoother work injury care
When workplace injuries happen, EMC is here to help every step of the way. Our Work Injury Care Solutions make managing workers’ compensation claims simpler and keeps the process running smoothly for everyone involved.
Here’s how we support you:
- EMC OnCall Nurse:
- Return to Work Program:
- Select Provider Program:
- Post-offer prework screenings:
- Wellness programs:
- Substance-free workplace:
Want more details? Check out the Work Injury Care Solutions and Writing Workers' Compensation fliers for helpful tips. If you have questions or want to collaborate, reach out to us at WorkInjuryCareSolutions@emcins.com.
Rising Construction Costs Due to Inflation – How Is EMC Responding?
Trust is the foundation of any successful professional relationship. It allows for effective communication, collaboration, and helps us to resolve conflicts constructively. A relationship requires constant attention, effort, and respect. Trust is a key part of the insurer- agent relationship; and something of utmost importance to me as the Branch Vice President, and to EMC. Read a message from Doug Lincoln, Vice President - Phoenix Branch.
Ready, Set, Go! Save Time with Commercial Policyholder Access
Commercial Policyholder Access is a secure website designed for your commercial clients that will help them manage their EMC policies and save you time. Your commercial clients can use this website to quickly find basic information, including BILLING and PAYMENT options, eliminating the need to contact you for answers to routine questions about their insurance.
Note: When signing your clients up for Commercial Policyholder Access, make sure to enter the user administrator’s name and email address. Do not enter your agency’s email address.
For more information about Commercial Policyholder Access, view the Commercial Policyholder Access brochure, check out the Policyholder Access webpage or contact your territory management team member.
Did You Know?
You can now access current notes on a claim!
Here are the steps:
- Log into Agent Access
- On the top of the screen, click on CLAIMS
- Click on the ACCOUNT NAME
- Click on CLAIMS DETAIL
- You will then see current information about the CLAIM
- You can also see past notes/activity when you click on HISTORY
**External claims notes are updated every 90 days**
Hear from an EMC agent
"I've had great success placing clients into EMC's Contractors Insurance Program. EMC's industry expertise and coverage offerings, such as blanket additional insured and waiver of subrogation, allows us to meet or exceed the insured's contractual obligations."
MATTHEW D'ARCY
— Cross Insurance
Additional Resources For You
Manufacturing toolkit
EMC News
Loss Control Insights
Agent Access Brochure Ordering