"Pump Up the Volume" with EMC
Like turning up the dial on a great playlist, our new Pump Up the Volume webinar series is all about amplifying what matters: Helping you write more business, fine-tune your strategies, and cut through the clutter with actionable insights.
In each 45-minute session, you’ll gain real-world knowledge on appetite, industry trends, coverage strategies, and tools that empower you to write with confidence. You’ll hear directly from EMC experts and trusted loss control partners—and walk away with practical tips you can put to work right away. And if you have questions? We’ll leave plenty of time to answer those too.
Ready to turn it up? Check out our 2025 sessions and register for the series today!
Register
Revealing our Countrywide Appetite
Our countrywide appetite is now available as a sleek, searchable online tool that delivers the comprehensive appetite details you need in the blink of an eye. This online version is ready and accessible on Agent Access via Quick Finds (login required).
Access Countrywide Appetite
New commercial business highlights
As EMC strives to be your carrier of choice, we want to provide you with a sample of accounts the Dallas Office is actively pursuing and writing.
Featured program: EMC breweries insurance
We're here to make selling EMC's breweries and wineries insurance simple. With the agent toolkit, you can quickly access program details, download brochures, and order materials—all at no cost. Plus, we offer brewery-specific loss control resources to help your customers reduce risks, including access to JAS Monitoring Systems at an exclusive 25% discount for EMC policyholders.
Breweries and wineries toolkit
Featured program: EMC contractors insurance
We actively write policies for over 50 classes of contractors and construction businesses—from general contractors to electricians and excavators—offering plenty of opportunities to grow together. Check out the contractors insurance agent toolkit for marketing resources, including the construction and contractors guide. This guide offers a detailed class-by-class breakdown of our appetite, eligibility criteria, and program guidelines.
Contractors toolkit
Tap into our vendor network
Explore our network of trusted vendors offering complimentary or discounted loss control services designed to help your customers stay ahead of risks and keep their business running smoothly.
Vendor ecosystem
Dallas Office contacts
Because we're located near you, we're familiar with your area's business climate, economy and insurance laws. Your local Office representatives are ready to provide assistance with claims, underwriting, marketing and loss control.
General contact info
| Serving Texas | Office closings and holiday schedule |
Phone numbers: | Street address: |
| 972-470-5200 800-725-0802 (toll-free) | 777 E. Campbell Road Suite 650 Richardson, TX 75081-1891 |
Email: | Mailing address: |
| dallas@emcins.com | EMC Insurance Attention: (insert name or department) PO Box 712 Des Moines, IA 50306-0712 |
Dallas Office news
Your guide to smoother work injury care
When workplace injuries happen, EMC is here to help every step of the way. Our Work Injury Care Solutions make managing workers’ compensation claims simpler and keeps the process running smoothly for everyone involved.
Here’s how we support you:
- EMC OnCall Nurse:
- Return to Work Program:
- Select Provider Program:
- Post-offer prework screenings:
- Wellness programs:
- Substance-free workplace:
Want more details? Check out the Work Injury Care Solutions and Writing Workers' Compensation fliers for helpful tips. If you have questions or want to collaborate, reach out to us at WorkInjuryCareSolutions@emcins.com.
Save your clients money with EMC’s Multiline Retention Program
Some clients wish to accept some loss responsibility in exchange for a premium reduction on their policies. That’s why EMC offers the Multiline Retention Program, a plan that allows policyholders to assume responsibility for payment of loss amounts and allocated loss adjustment expense (ALAE) amounts up to the chosen retention level.
.Conditional renewal notices are now available online
Agents who have opted to receive paperless notifications can now view certain conditional renewal letters online. A new section has been added to the Policy Activity Report that includes copies of certain conditional renewal letters. Paperless agents who receive this daily email will be able to view, download and print the conditional renewal letters directly from the email. The links in the email will be active until the policy renewal date.
Some conditional renewal notices will not be eligible for electronic delivery. In those instances, a copy will be mailed to agents instead. For agents who have not signed up for paperless delivery, conditional renewal notices will continue to be mailed.
Click here to see the full article in EMC News.
New hires and promotions
Derek Rossi, Underwriting Associate
Born and raised in Denver, CO, Derek recently started as an Underwriting Associate at EMC. He has experience in various industries, including construction, hospitality, and sales. After high school, he moved to Durango, CO, where he earned a Bachelor of Arts in Business and met his partner, Jasmine. They recently relocated to Texas to be closer to family. Derek enjoys skiing, hiking, fishing, camping, and spending time with their two dogs, affectionately called "puppers."
Congratulations to Jackie Schooling on her promotion to Underwriter I
Jackie began her insurance journey in March 2024 as an Underwriting Associate for EMC. She previously worked in the finance sector at Navy Federal Credit Union and the City of Grand Prairie. Jackie recently earned the Associate in General Insurance (AINS) designation and plans to pursue more designations. In her spare time, she enjoys cuddling with her two golden retrievers, Waylon and Dolly, watching TV, hiking, biking, playing pickleball, volleyball, and golf with her husband and friends. Jackie is eager to write new business and looks forward to collaborating with you!
Jacob Gonzalez, Commercial Underwriting Associate
Jacob graduated from Angelo State University with a Bachelor of Business Administration in Management in 2023. Originally from Texas, he grew up moving between South Texas and the East Coast. During and after college, Jacob worked as a Producer for an independent agency in Texas, where he gained valuable experience in commercial coverage and an understanding of the local business landscape. In his free time, Jacob enjoys backpacking in the mountains, reading, running, and spending time with family and friends.
Hear from an EMC agent
"I've had great success placing clients into EMC's Contractors Insurance Program. EMC's industry expertise and coverage offerings, such as blanket additional insured and waiver of subrogation, allows us to meet or exceed the insured's contractual obligations."
MATTHEW D'ARCY
— Cross Insurance