"Pump Up the Volume" with EMC
Like turning up the dial on a great playlist, our new Pump Up the Volume webinar series is all about amplifying what matters: Helping you write more business, fine-tune your strategies, and cut through the clutter with actionable insights.
In each 45-minute session, you’ll gain real-world knowledge on appetite, industry trends, coverage strategies, and tools that empower you to write with confidence. You’ll hear directly from EMC experts and trusted loss control partners—and walk away with practical tips you can put to work right away. And if you have questions? We’ll leave plenty of time to answer those too.
Ready to turn it up? Check out our 2025 sessions and register for the series today!
Register
Revealing our Countrywide Appetite
Our countrywide appetite is now available as a sleek, searchable online tool that delivers the comprehensive appetite details you need in the blink of an eye. This online version is ready and accessible on Agent Access via Quick Finds (login required).
Access Countrywide Appetite
New commercial business highlights
As EMC strives to be your carrier of choice, we want to provide you with a sample of accounts the Chicago Office is actively pursuing and writing.
Featured program: EMC breweries insurance
We're here to make selling EMC's breweries and wineries insurance simple. With the agent toolkit, you can quickly access program details, download brochures, and order materials—all at no cost. Plus, we offer brewery-specific loss control resources to help your customers reduce risks, including access to JAS Monitoring Systems at an exclusive 25% discount for EMC policyholders.
Breweries and wineries toolkit
Featured program: EMC contractors insurance
We actively write policies for over 50 classes of contractors and construction businesses—from general contractors to electricians and excavators—offering plenty of opportunities to grow together. Check out the contractors insurance agent toolkit for marketing resources, including the construction and contractors guide. This guide offers a detailed class-by-class breakdown of our appetite, eligibility criteria, and program guidelines.
Contractors toolkit
Tap into our vendor network
Explore our network of trusted vendors offering complimentary or discounted loss control services designed to help your customers stay ahead of risks and keep their business running smoothly.
Vendor ecosystem
Chicago Office contacts
Because we're located near you, we're familiar with your area's business climate, economy, and insurance laws. Your local office representatives are ready to provide assistance with claims, underwriting, marketing, and loss control.
General contact info
| Serving Illinois | Office closings and holiday schedule |
Hours:8 a.m.-4 p.m. (CT), Monday-Friday | |
Phone numbers:630-613-1015800-942-7448 (toll-free) | Street address:2001 Butterfield Rd,Suite 1042 Downers Grove, IL 60515 |
Email:General: chicago@emcins.comClaims: chicago.claims@emcins.com | Mailing address:EMC InsuranceAttention: (insert name or department) PO Box 712 Des Moines, IA 50306-0712 |
Fax numbers:Bonds: 888-992-5142General: 888-992-1375 Bonds: 888-992-1377 Claims: 888-992-1373 |
Chicago Office news
Your guide to smoother work injury care
When workplace injuries happen, EMC is here to help every step of the way. Our Work Injury Care Solutions make managing workers’ compensation claims simpler and keeps the process running smoothly for everyone involved.
Here’s how we support you:
- EMC OnCall Nurse:
- Return to Work Program:
- Select Provider Program:
- Post-offer prework screenings:
- Wellness programs:
- Substance-free workplace:
Want more details? Check out the Work Injury Care Solutions and Writing Workers' Compensation fliers for helpful tips. If you have questions or want to collaborate, reach out to us at WorkInjuryCareSolutions@emcins.com.
Help us help you get endorsements processed as quickly as possible
As the agent, please ensure that the email subject line is properly labeled with what you’re changing (changes include, for example: add/delete drivers, add/delete change, or cancellation) and the policy number.
Here is an example of what the subject line of an endorsement email for a driver should look like:
Subject: Add/delete driver — policy #
- Do not duplicate endorsements — only send DRIVERS in one email.
- Please allow 24-48 hours for drivers to be processed
- If you need a RUSH add in the SUBJECT LINE - "RUSH - ADD/DELETE Driver - policy number
- If you need a driver added right away - call or email the underwriter assistant
Send all other changes - in the Subject Line - "Add/Delete CHANGES - policy number.”
For cancellations - in the Subject Line "CANCEL - policy number"
Checking status:
- Please allow 24-48 hours for cancellations and drivers to be processed.
- For all other changes allow 4 weeks.
- The best way to check the status is to send a follow-up email to the underwriter assistant. Forward the original request to include in "Status check" in the subject line, so it reads: Status check -- Add driver --Policy number and what the change is.
Writing workers’ compensation With EMC
Improve your retentions, maximize your profit share, increase your revenue.
You know you can write workers’ compensation policies with EMC and earn a commission, and you know you can Count on EMC ® to handle your customers’ covered losses when they occur. But did you know that the overall value of an EMC workers’ compensation program doesn’t stop after the policy has been written?
At EMC, we have exceptional injury prevention and injury management services that can benefit your customers—and in return, benefit you. Learn more Writing workers' comp with EMC.
Hear from an EMC agent
"I've had great success placing clients into EMC's Contractors Insurance Program. EMC's industry expertise and coverage offerings, such as blanket additional insured and waiver of subrogation, allows us to meet or exceed the insured's contractual obligations."
MATTHEW D'ARCY
— Cross Insurance
Additional resources for you
Manufacturing toolkit
EMC news
Loss control insights
Agent Access brochure ordering