"Pump Up the Volume” with EMC
Like turning up the dial on a great playlist, our new Pump Up the Volume webinar series is all about amplifying what matters: Helping you write more business, fine-tune your strategies, and cut through the clutter with actionable insights.
In each 45-minute session, you’ll gain real-world knowledge on appetite, industry trends, coverage strategies, and tools that empower you to write with confidence. You’ll hear directly from EMC experts and trusted loss control partners—and walk away with practical tips you can put to work right away. And if you have questions? We’ll leave plenty of time to answer those too.
Ready to turn it up? Check out our 2025 sessions and register for the series today!
Register
Introducing the EMC appetite list
This resource is designed to help you understand exactly what we can write for you. It highlights approximately 300 classes across six key segments, making it easier to find the right coverage for your customers.
Download appetite list
New commercial business highlights
As EMC strives to be your carrier of choice, we want to provide you with a sample of accounts the Charlotte Office is actively pursuing and writing.
Featured program: EMC breweries insurance
We're here to make selling EMC's breweries and wineries insurance simple. With the agent toolkit, you can quickly access program details, download brochures, and order materials—all at no cost. Plus, we offer brewery-specific loss control resources to help your customers reduce risks, including access to JAS Monitoring Systems at an exclusive 25% discount for EMC policyholders.
Breweries and wineries toolkit
Featured program: EMC contractors insurance
We actively write policies for over 50 classes of contractors and construction businesses—from general contractors to electricians and excavators—offering plenty of opportunities to grow together. Check out the contractors insurance agent toolkit for marketing resources, including the construction and contractors guide. This guide offers a detailed class-by-class breakdown of our appetite, eligibility criteria, and program guidelines.
Contractors toolkit
Tap into our vendor network
Explore our network of trusted vendors offering complimentary or discounted loss control services designed to help your customers stay ahead of risks and keep their business running smoothly.
Vendor ecosystem
Charlotte Office contacts
Because we're located near you, we're familiar with your area's business climate, economy, and insurance laws. Your local office representatives are ready to provide assistance with claims, underwriting, marketing, and loss control.
General contact info
| Serving North Carolina, South Carolina, Virginia, Washington, D.C. | Office closings and holiday schedule |
Hours:8 a.m.-4:30 p.m. (ET), Monday-Friday | |
Phone numbers:704-916-8600800-333-3622 (toll-free) | Street address:11020 David Taylor DriveSuite 205 Charlotte, NC 28262 |
Email:General: charlotte@emcins.comClaims: charlotte.claims@emcins.com | Mailing address:EMC InsuranceAttention: (insert name or department) PO Box 712 Des Moines, IA 50306-0712 |
Fax numbers:General: 888-992-0214Claims: 888-992-0213 |
Charlotte Office news
Your guide to smoother work injury care
When workplace injuries happen, EMC is here to help every step of the way. Our Work Injury Care Solutions make managing workers’ compensation claims simpler and keeps the process running smoothly for everyone involved.
Here’s how we support you:
- EMC OnCall Nurse: 24/7 guidance when injuries happen, including claim reporting
- Return to Work Program: Helping employees get back on their feet—and back to work
- Select Provider Program: Easy access to trusted medical providers
- Post-offer prework screenings: Ensures new hires are fit for the role
- Wellness programs: Keeps employees healthy while reducing risks
- Substance-free workplace: Promotes safety and productivity
Want more details? Check out the Work Injury Care Solutions and Writing Workers' Compensation fliers for helpful tips. If you have questions or want to collaborate, reach out to us at WorkInjuryCareSolutions@emcins.com.
Self-registration now live on Commercial Policyholder Access
We’re excited to announce a new feature on our Commercial Policyholder Access portal that will improve our customer experience: Self-registration for policyholders! This new process is more user-friendly and less time-consuming for both our customers and you!
New easy process
Policyholders can now take the lead in registering for the portal by visiting EMCInsurance.com. They’ll select Login, then Commercial Insurance Policyholder from the drop-down menu. From there, they'll click on New User Administrator Registration and simply enter their account number, ZIP code, and agent code (found at the top of their Common Declarations page). The administrator has the option to add up to two additional admins, if desired, and unlimited users. When users are added, they will get an email with their login information and a temporary password.
This change is more than just a procedural update—it's convenient for policyholders and easier for you. By reducing the administrative steps required for registration, we’re removing barriers to signing up and freeing up your time to focus on other tasks. But don’t worry; if you enjoy providing white glove service to your customers, you’ll still have the option to send them an email invitation to initiate the process.
What’s in it for policyholders?
Once registered, policyholders can access a range of features, including policy documents, claims, billing details, and loss control resources. They can also opt for paperless billing and policy documents, which is not only eco-friendly but ensures they get their information promptly. Plus, starting Oct. 1, insured copies of policy transactions will be available electronically through Agent Access, reducing waste and improving efficiency.
Need help?
If your customers need assistance with registration, the EMC IT Service Desk is ready to help. They can be reached at 877-249-0581 or via email at itsupport@emcins.com.
Additional resources
Manufacturing toolkit
EMC News
Loss Control Insights
Agent Access brochure ordering